Q: Can I return my purchase?
A: Since our items are uniquely handmade in small quantities we are unable to accept returns. If we have made a mistake on your order, please contact us at email@example.com. Please see our full return policy here.
Q: Can I exchange my order instead of returning it?
A: We do not accept exchanges.
Q: How much is shipping?
A: The shipping price will be calculated based on the weight of the items in your basket. Please see our full shipping policy here.
Q: How long will it take to receive my order?
A: We aim to ship all products out within 5 business days of placing your order. USPS will usually deliver in 1-3 business days after receiving the item. Please see our full shipping policy here.
Q: Do you ship internationally?
A: Yes, however free shipping only applies to mainland US.
Q: Are your herbal teas safe for consumption?
A: All of our herbal teas are made with 100% natural herbs and are safe for consumption. However, you should always consult with a medical practitioner before using any herbal products if you are on medication, breastfeeding or pregnant.
Q: Can the tea soaks be ingested?
A: NO, tea soaks contain epsom salt, inedible flowers/herbs and essential oils so they should NOT be ingested.
Q: Can the oils be ingested?
A: We do NOT recommend ingesting oils because some blends contain inedible flowers/herbs and/or essential oils.
Q: Can I use your products if I am pregnant?
A: We do not advise that you the herbal teas and tea soaks without clearance from your medical practitioner.
Q: What forms of payment do you accept?
A: We accept all major credit cards, Apple Pay, and Google Pay.
Q: Do you sell gift cards?
Q: How can I contact you for questions or concerns?